Frequently asked questions

You enter a public X username. We retrieve its follower and following lists and compare them to show who doesn't follow back and who has stopped following since tracking began.

We never ask for your X password and never post or act on your behalf. We only read publicly available relationship data.

Starter includes one introductory scan. Paid plans scan automatically every 7 days with weekly monitoring, or every 24 hours with daily monitoring. Your dashboard always shows when your last scan finished and when the next one is available.

Both monitor the same account sizes. Weekly monitoring refreshes your results every 7 days; daily monitoring refreshes them every 24 hours and costs more.

Every paid plan starts with a 7-day free trial that includes one complete scan of up to 2,000 records. Recurring scans begin once your paid plan starts. Cancel before the trial ends and you won't be charged.

Yes. Upgrades take effect immediately, with the remaining time prorated. Downgrades take effect at the end of your current billing period, so you keep what you've paid for.

Existing subscribers keep their current price and daily monitoring for as long as they stay on their plan. Changing plans moves you to the current pricing.

Yes. Your latest completed results stay available at all times, including between scans and after a downgrade or cancellation.

Non-followers are accounts you follow that don't follow you back. Detected unfollowers are accounts that followed you in an earlier scan but no longer do.

The extension is built for desktop Chrome and Chromium-based browsers that support Chrome Web Store extensions.